New Class 10 Communication Skills Notes with all important concepts, and summaries. Perfect for CBSE boards, quick revision and high scores.
Contents
Session 1: Methods of Communication
Meaning & Importance
- The word communication comes from Latin commūnicāre → meaning “to share”.
- Communication = Process of transmitting, listening, and giving feedback to exchange ideas or information.
- Essential for personal, social, and professional life.
- Effective communication ensures clear understanding between sender and receiver.
Parts of Communication
- Transmitting – Sender shares message.
- Listening – Receiver listens/understands message.
- Feedback – Receiver’s response to confirm understanding.
Elements of Communication
Common Methods of Communication
Choosing Right Method
Depends on → Target audience, cost, urgency, and type of information.
Class 10 Communication Skills Notes
Session 2: Verbal Communication
- Communication using spoken or written words.
- Helps express emotions, build relationships, and connect easily.
Types of Verbal Communication
Advantages
- Quick and easy exchange of ideas
- Immediate feedback
- Flexible and expressive
Disadvantages
- Misunderstanding if wrong words used
- No permanent record (for oral communication)
Mastering Verbal Communication
- Think before you speak – plan what to say
- Be concise and clear – avoid repetition
- Speak confidently – right tone and body language
- Maintain eye contact and be friendly
Session 3: Non-Verbal Communication
- Communication without words using body movements, tone, gestures, expressions, and visuals.
Importance of non-verbal communication
- 55% → Body movements (face, arms)
- 38% → Voice tone & pauses
- 7% → Words
- 93% of communication is non-verbal!
Examples of non-verbal communication
- Gestures: Waving hand, pointing finger
- Expressions: Smiling, frowning
- Posture: Standing straight shows confidence
- Touch: Handshake = confidence
- Space: Distance depends on relationship
- Eye Contact: Shows attentiveness
- Paralanguage: Tone, pitch, volume
How to Use Non-Verbal Cues Effectively
- Smile and nod to show engagement
- Maintain open posture
- Avoid pointing fingers or slouching
- Keep moderate tone and volume
Visual Communication
- Message shared through images, symbols, or signs
- Easy to understand without knowing language
- Examples: Traffic signs, posters, warning symbols (No Parking, No Entry, CCTV zone)
Class 10 Communication Skills Notes
Session 4: Communication Cycle & Importance of Feedback
Communication Cycle
- Sender → creates message
- Message → sent via channel
- Receiver → gets message
- Feedback → sent back to sender
Cycle is complete only when feedback is received.
Feedback Types
Qualities of Good Feedback
- Specific – Give clear examples
- Timely – Provide immediately
- Polite – Be respectful
- Supportive – Offer help for improvement
Importance of Feedback
- Confirms message understanding
- Improves performance & motivation
- Encourages learning & growth
- Strengthens work relationships
Session 5: Barriers to Effective Communication
What is Effective Communication?
Communication following 7Cs Principles:
1. Clear, 2. Concise, 3. Concrete, 4. Correct, 5. Coherent, 6. Complete, 7. Courteous
Common Barriers
🔹 Overcoming Barriers
- Use simple and clear language
- Avoid cultural or personal assumptions
- Prefer face-to-face communication
- Use visuals when possible
- Take translator’s help if needed
- Be respectful of others’ views
Class 10 Communication Skills Notes
Session 6: Writing Skills — Parts of Speech
Writing Skills
- Writing = essential part of communication (emails, letters, notes, blogs).
- A sentence = group of words conveying a complete idea.
- Example: Pooja goes to school.
- Begins with capital letter, ends with . ? !
Capitalisation Rules (TINS)
Punctuation Marks
Parts of Speech
Supporting Parts of Speech
Example Sentence Breakdown
“Hooray! Shyam and his team won the exciting match yesterday.”
- Nouns → Shyam, team, match
- Adjective → exciting
- Verb → won
- Adverb → yesterday
- Interjection → Hooray!
- Conjunction → and